CP-Villa Hotel Terms of Service
By booking a room, event space, or using any of the services provided by CP-Villa Hotel, guests agree to the following terms and conditions:
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1️⃣ Reservations and Check-in
A valid form of identification (such as a national ID, driver’s license, or international passport) is required at check-in.
Guests must be 18 years or older to book a room.
Early check-in and late check-out are subject to availability and may incur additional charges.
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2️⃣ Payment
Full payment or a deposit may be required at the time of booking or check-in, depending on the rate plan.
CP-Villa Hotel accepts cash, bank transfer, and major debit/credit cards.
All rates are subject to applicable taxes and service charges.
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3️⃣ Guest Conduct
Guests must behave respectfully towards other guests, hotel staff, and property.
Loud noise, disorderly conduct, or any illegal activities are strictly prohibited within the premises.
CP-Villa Hotel reserves the right to evict any guest who violates these rules without refund.
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4️⃣ Damage or Loss
Guests are responsible for any loss or damage caused to hotel property, furnishings, or equipment during their stay.
The hotel reserves the right to charge for repairs or replacement as necessary.
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5️⃣ Personal Belongings
Guests are advised to secure their valuables. CP-Villa Hotel is not liable for loss, theft, or damage to personal items left unattended on the premises.
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6️⃣ Use of Facilities
Guests are expected to use hotel facilities (including parking, event halls, and recreational areas) responsibly.
CP-Villa Hotel will not be held liable for accidents or injuries caused by misuse of its facilities.
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7️⃣ Smoking Policy
Smoking is prohibited in all indoor areas of CP-Villa Hotel, except designated smoking zones. A cleaning fee may apply for violations.
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8️⃣ Cancellation and Refund
Our cancellation and refund terms are outlined in our Refund and Cancellation Policy, which forms part of these Terms of Service.
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9️⃣ Force Majeure
The hotel shall not be held liable for failure to provide services due to events beyond its control, such as natural disasters, government regulations, pandemics, or other emergencies.
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10️⃣ Changes to Terms
CP-Villa Hotel reserves the right to amend these Terms of Service at any time. The latest version will be available at the reception desk or on our official website.